Last Updated: [14 November 2025]
1. Introduction
Welcome to Moksa Fitness (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the Moksa Fitness mobile application (the “App”) and related services, including fitness programs, diet plans, insights, and other features (collectively, the “Services”).
By downloading, accessing, or using the App, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must not access or use the App.
These Terms constitute a binding legal agreement between you (“User”, “you”, or “your”) and Moksa Fitness.
2. Eligibility and Account Registration
2.1 The App is intended for use by adult women aged 18 years and above. By using the App, you represent and warrant that you meet this requirement.
2.2 Users are required to create an account using a valid mobile number and OTP authentication. You agree to provide accurate and complete information during registration and to keep it updated at all times.
2.3 You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Moksa Fitness shall not be liable for any unauthorized use of your account.
2.4 The Company reserves the right to suspend, restrict, or terminate any account found to be involved in fraudulent, abusive, or unlawful activity, or in violation of these Terms.
3. Description of Services
The App provides access to various fitness and wellness resources, including but not limited to:
- Online and offline fitness programs;
- Diet plans and meal guidance;
- Weight and measurement tracking tools;
- Educational content, special programs, and event listings; and
- General wellness insights and motivational content.
The Services are intended for general fitness and informational purposes only and do not constitute medical advice, diagnosis, or treatment.
4. Health Disclaimer
4.1 Moksa Fitness is not a medical organization and does not provide medical advice, treatment, or diagnosis.
4.2 The content provided through the App, including workouts, programs, and diet plans, is for educational and informational purposes only and should not be interpreted as professional healthcare advice.
4.3 You are strongly advised to consult a qualified physician before beginning any exercise, diet, or wellness program, especially if you have pre-existing medical conditions, injuries, or other health concerns.
4.4 Participation in any physical activity, fitness program, or dietary plan is at your own risk. You acknowledge and agree that Moksa Fitness shall not be liable for any injury, illness, or adverse effects arising from your participation.
4.5 If at any time you experience pain, dizziness, or discomfort, you must immediately stop the activity and consult a healthcare professional.
5. User Responsibilities
You agree to use the App solely for lawful purposes and in accordance with these Terms. You shall not:
- Use the App in any manner that could damage, disable, overburden, or impair its functioning;
- Attempt to gain unauthorized access to any portion or feature of the App or its related systems;
- Upload, transmit, or share content that is unlawful, defamatory, obscene, or infringes any intellectual property rights;
- Reverse engineer, modify, copy, or distribute any part of the App or its software; or
- Use the App for any purpose that violates applicable laws or regulations.
The Company reserves the right to take appropriate legal action for any violation of this clause.
6. Program Enrollment and Payments
6.1 The App may display fees and pricing details for fitness programs, subscriptions, and other Services. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
6.2 By enrolling in any paid Service, you agree to provide accurate payment information and authorize Moksa Fitness to process payments through its chosen third-party payment gateway.
6.3 All payments are final and non-refundable, except where required by applicable law or explicitly stated otherwise in writing by the Company.
6.4 Moksa Fitness reserves the right to modify the pricing, duration, or features of any Service at its sole discretion. Any such changes will be communicated within the App or on the official website prior to implementation.
7. Subscriptions and Renewals
7.1 Certain Services may be offered on a subscription basis with automatic renewal features.
7.2 Subscription renewals will be processed automatically at the end of each billing cycle unless cancelled before the renewal date through your App Store or Google Play account settings.
7.3 The Company is not responsible for any delay, failure, or inability to cancel a renewal due to user negligence or third-party platform limitations.
8. Intellectual Property Rights
8.1 All materials within the App, including but not limited to text, images, videos, software, logos, icons, graphics, and trademarks, are the exclusive property of Moksa Fitness or its licensors.
8.2 You are granted a limited, non-exclusive, non-transferable, revocable license to use the App solely for personal and non-commercial purposes.
8.3 You shall not copy, reproduce, distribute, modify, display, or create derivative works based on the App or its content without prior written permission from the Company.
9. User Data and Content
9.1 You may upload personal information, images, weight entries, or other data through the App for the purpose of availing Services. You retain ownership of such data.
9.2 By submitting content or data, you grant Moksa Fitness a limited, non-exclusive, royalty-free, and revocable license to use, store, and process the data solely for delivering and improving the Services.
9.3 Moksa Fitness does not sell or rent your personal data. For details on how your data is collected, used, and protected, please refer to our Privacy Policy.
10. Communication and Notifications
10.1 By using the App, you consent to receive service-related notifications, reminders, and communications via SMS, email, or push notifications.
10.2 Users may manage communication preferences through in-app settings. However, essential notifications related to account, payment, or program information cannot be disabled.
11. Account Deletion and Data Retention
11.1 You may delete your account at any time through the “My Profile” section.
11.2 Upon deletion, your data will be securely archived in accordance with our data retention policy and applicable legal requirements. Such data shall not be visible within the App after deletion.
11.3 Users may request complete data erasure by contacting customer support at the official Moksa Fitness email address.
12. Limitation of Liability
12.1 To the maximum extent permitted by applicable law, Moksa Fitness, its directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the App.
12.2 The Company makes reasonable efforts to maintain accurate information and uninterrupted access but does not guarantee continuous availability or error-free operation.
12.3 Your sole remedy for any dissatisfaction with the App or its Services is to discontinue use of the App.
13. Indemnification
You agree to indemnify and hold harmless Moksa Fitness, its affiliates, officers, and employees from and against any claims, damages, liabilities, losses, or expenses arising out of your violation of these Terms or misuse of the App.
14. Modifications to Services or Terms
The Company reserves the right to modify, suspend, or discontinue any part of the App or Services at any time. Updates to these Terms will be posted within the App and will take effect immediately upon publication. Continued use of the App after such changes constitutes acceptance of the revised Terms.
15. Termination
We may suspend or permanently terminate your access to the App without notice if you breach these Terms or engage in conduct deemed harmful to the Company or other users.
Upon termination, your right to use the App ceases immediately. Provisions relating to intellectual property, limitation of liability, and indemnification shall survive termination.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Madurai, Tamil Nadu, India.
17. Contact Information
For any questions, grievances, or complaints regarding these Terms or the App, please contact:
Moksa Fitness
Email: contact@moksafitness.com
Phone: +918870431791
Address: Jeyam Tower, HIG 38, 80 Feet Rd, New LIG Colony, Anna Nagar, Madurai, Tamil Nadu 625020.
Operating Hours: 6AM-9PM (Sunday to Saturday).
